Returns & Exchanges
At Plantlife, we want you to be completely satisfied with your botanical beauty purchase, which is why we offer a 30-day return window for all products in their original condition. If your skin isn't loving our natural formulas, we are committed to making it right through a simple refund or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging to ensure they are protected during transit and include your packing slip inside.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.